Terms of Service

1. Introduction & Acceptance of Terms

Welcome to Oxferal. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Oxferal ("we," "us" or "our"), concerning your access to and use of our digital agency services. By engaging our services, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using our services and you must discontinue use immediately.

2. Services Overview

Oxferal is a premium digital agency providing specialized services, including but not limited to:

• Custom Development: Creation of bespoke web applications, enterprise software, and scalable digital solutions utilizing modern tech stacks.
• UI/UX Design: High-end user interface design, user experience optimization, wireframing, and interactive prototyping.
• SEO Strategy: Technical search engine optimization, content strategy, and performance auditing to enhance digital visibility.
• Technical Support & Maintenance: Ongoing technical assistance, infrastructure monitoring, and codebase updates post-deployment.

Specific project deliverables, timelines, and scopes will be outlined in a separate, mutually agreed-upon Statement of Work (SOW) or project proposal.

3. User Responsibilities & Conduct

When engaging with Oxferal, you agree to provide accurate, current, and complete information necessary for the execution of the agreed-upon services. You are responsible for maintaining the confidentiality of any account credentials provided to access project management tools or staging environments.

You agree not to use our services for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

4. Intellectual Property Rights

Unless otherwise explicitly stated in a signed Statement of Work, all custom-coded solutions, design assets, and strategic documentation developed by Oxferal remain the exclusive intellectual property of Oxferal until full and final payment has been received.

Upon receipt of final payment, ownership and intellectual property rights of the specific project deliverables (excluding underlying agency tools, proprietary frameworks, or open-source components utilized) transfer to the client. Oxferal retains the right to utilize non-confidential project assets for portfolio, marketing, and promotional purposes unless a Non-Disclosure Agreement (NDA) supersedes this clause.

5. Payment Terms & Project Milestones

Payment structures are defined per project in the respective proposal. Standard engagements typically require a deposit (e.g., 50%) prior to the commencement of work, with subsequent payments tied to defined project milestones or delivery phases.

Invoices are due upon receipt unless otherwise specified. Late payments may incur a penalty fee of 1.5% per month on the outstanding balance. Oxferal reserves the right to suspend ongoing services or withhold final deliverables if payment obligations are not met.

6. Limitation of Liability

In no event will Oxferal, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the services, even if we have been advised of the possibility of such damages.

Our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the specific project phase from which the liability arose.

7. Termination of Services

Either party may terminate the engagement at any time upon written notice if the other party breaches any material term or condition of these Terms and fails to cure such breach within fourteen (14) days after receipt of written notice.

In the event of termination by the client without cause, Oxferal shall be compensated for all services rendered and expenses incurred up to the date of termination, regardless of milestone completion status.

8. Governing Law

These Terms shall be governed by and defined following the laws of the jurisdiction in which Oxferal is legally registered. Oxferal and yourself irrevocably consent that the courts of that jurisdiction shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

9. Contact Information

For inquiries regarding these Terms of Service, project scopes, or general information, please contact our legal and administrative team.